Terms of Service

Last updated: February 3, 2026

1. Agreement to Terms

By accessing or using TrackYaTradie ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all users of the Service, including company owners, workers, and any other users.

2. Description of Service

TrackYaTradie is a project management platform designed for tradespeople. The Service allows users to manage projects, track worker hours, manage costs, and coordinate team activities through our mobile application and web platform.

3. Account Registration

To use certain features of the Service, you must:

  • Register for an account with accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized use of your account
  • Be at least 18 years of age

You are responsible for all activities that occur under your account.

4. Subscription and Payments

4.1 Free Trial

New users may be eligible for a 14-day free trial. Trial accounts are limited to 3 workers. At the end of the trial period, you must subscribe to continue using the Service.

4.2 Subscription Plans

Paid subscription plans are available on a monthly or yearly basis. Pricing and features are as displayed on our pricing page at the time of purchase.

4.3 Payment Processing

All payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for the subscription fees.

4.4 Refunds

Subscription fees are non-refundable, except as required by law. You may cancel your subscription at any time, and it will remain active until the end of the current billing period.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Interfere with or disrupt the Service or servers
  • Upload or transmit viruses or malicious code
  • Collect or harvest user information without consent
  • Use the Service to send spam or unsolicited communications
  • Impersonate any person or entity
  • Share your account credentials with others

6. Intellectual Property

The Service and its original content, features, and functionality are owned by TrackYaTradie and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any data you input into the Service. By using the Service, you grant us a license to use, store, and process your data solely for the purpose of providing the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACKYATRADIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will immediately cease. You may request export of your data within 30 days of termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of Australia.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: