Privacy Policy

Last updated: February 3, 2026

1. Introduction

TrackYaTradie ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address
  • Company name and business information
  • Phone number (if provided)
  • Payment information (processed securely via Stripe)

2.2 Usage Data

We automatically collect certain information when you use the Service:

  • Device information (device type, operating system)
  • Log data (access times, pages viewed, app features used)
  • IP address and general location

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Storage and Security

Your data is stored securely using Google Firebase, which employs industry-standard security measures including encryption at rest and in transit.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

  • Firebase (Google) - Authentication and data storage
  • Stripe - Payment processing
  • Vercel - Web hosting

Each of these services has their own Privacy Policy governing the use of your information.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify or update inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your personal data
  • Data portability

To exercise any of these rights, please contact us at support@trackyatradie.com

8. Children's Privacy

The Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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